My serial number doesn't work!

  • If you use copy and paste to enter the code, make sure that you haven't accidentally pasted an extra carriage-return into the field.
  • Make sure you have the most recent version of the plugin. You can compare the version you have installed with the versions on the Download page.
  • Give it one more try from the very beginning. You've probably already done this, but it's the easiest thing to try.
    • Delete everything from the serial number area (using CMD-A should select all then hit the delete key).
    • Retype it from scratch.
  • Check to make sure you're entering the right code. I know it sounds pretty foolish, but a lot of folks enter a correct code into the wrong plugin. It doesn't hurt to double check.
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